Xcaret Xailing FAQs | Catamaran Tour to Isla Mujeres

No, the transportation in our Catamaran Tour from your hotel is not included. However, you can add this service at the moment of purchase.

Xcaret Xailing’s Catamaran Tour to Isla Mujeres includes snorkeling at El Meco reef, Premium beverages onboard the boat, and free time to enjoy Isla Mujeres. Our Catamaran Prime Tour takes you to a beach club to enjoy a tasty buffet and domestic open bar, plus some activities and lots of fun.

Xcaret Xailing’s Catamaran Tour departs from El Embarcadero Isla Mujeres, which is located at km 4.5 of the Cancun Hotel Zone.

Yes, there will be time to explore Isla Mujeres on your own. Enjoy the Caribbean Sea with the Catamaran Tours by Xcaret Xailing.

It is not necessary to print your coupon to enter the park. You only have to show your purchase coupon and an official I.D. of the visitors and the coupon’s holder.

Yes, you can present your digital coupon at the ticket booths with an official I.D. with photograph.

The Catamaran Tours to Isla Mujeres have the following departing hours: Catamaran Light Tour with two departures at 9:00 a.m. and 12:00 p.m. and the Catamaran Prime Tour starts at 9:00 a.m. from the Cancun Hotel Zone. In both cases, guests must be at El Embarcadero at least 30 minutes before departure.

We recommend bringing a cap or hat, biodegradable sunscreen, and fresh clothing, besides a swimsuit. Comfortable shoes are also advised to walk by downtown or having some of the beach club activities (only for guests at the Catamaran Prime Tour).

It is necessary to bring food or beverages to the Catamaran Tours by Xcaret Xailing. Remember the Catamaran Prime Tour includes buffet lunch and domestic open bar at the beach club, while the Catamaran Light Tour comes with a box lunch. Both tours include premium beverages onboard.

Of course, you can access the park with food for a baby like milk formulas, baby food, etc.

Embarcadero dock has an unbeatable location at the 4.5 km of the Cancun Hotel Zone, and you can get there by public transportation or taxi. If you prefer, you can arrive by car as we have parking at an additional cost.

Yes, when purchasing a Catamaran Tour you have access at no additional cost to the Cancun Scenic Tower.

Yes, you will find lockers for rent in El Embarcadero facilities, so you can leave some of your belongings in a safe place.

No, we ask you to only use sunscreen and sunblock containing titanium oxide and zinc oxide at the park. Help us minimize the environment impact by using products without chemicals.

We recommend you to wear light clothing and comfortable shoes. You can bring sandals or water shoes, as well as a swimming suit, towel, and a change of clothes.

In any Catamaran Tour option, guests will have a great snorkel experience at a nearby reef, a visit to downtown Isla Mujeres, and a fantastic view of the Caribbean Sea. The Catamaran Prime Tour gives you access to a beach club featuring domestic open bar and buffet lunch, plus several activities.

You will have a fantastic snorkeling experience on a reef near Isla Mujeres, where you will get snorkel equipment to use only during the activity.