Enjoy a real vacation!
How to identify fake offers?
The most attractive option is not always the safest
They are usually exaggerated or with prices that are too low
Be wary if you feel any pressure to make the payment immediately
They come from unofficial sites or shady agencies
They come as emails from questionable addresses, phone calls, or text messages.
Even without being subscribed to a site or Newsletter
How to identify suspicious agencies?
Just pay attention to these 5 suggestions:
1
Look for recent reviews from users who have had experience with social networks or by searching the agency on Google
2
Check if there are any complaints from the agency in PROFECO through: https://www.gob.mx/profeco
3
Check if the agency is in the National Tourism Registry. Registration is valid for 2 years
4
Don't pay if it is in the name of a natural person or a debit card number. Make sure that the name of the bank is recognized
5
Verify the purchase receipt. It must contain the name of the company, sometimes it may say Grupo Xcaret, but the account comes in the name of a person or card data
Tips to make a safe purchase
1
Do not share personal data such as usernames and passwords
2
Check agency promotions on our official websites
3
Request the contract before buying
4
Make sure that the visited page always starts with the https protocol. This indicates that our personal information is protected
5
Know our official means of communication! In them, we guarantee a safe purchase experience
Official website: www.xcaret.com
Contact center: 998-883-31-43
Official website: www.xcaret.com
Contact center: 998-883-31-43
6
The most trusted place to shop online… Will always be the official site!
Write correctly the URL of the website to guarantee the security of your investment, and verify letter by letter that it is correct: X-C-A-R-E-T. C-O-M
Fake sites will never be able to match it 100%. They will always have variations Identify it, and you can ensure the validity of the platform
Write correctly the URL of the website to guarantee the security of your investment, and verify letter by letter that it is correct: X-C-A-R-E-T. C-O-M
Fake sites will never be able to match it 100%. They will always have variations Identify it, and you can ensure the validity of the platform
Recognize a verified account with some easy steps!
Confirm that it has a profile picture and description
It should also have a link to our official site
We post constantly!
Confirm that it has the verified badge or blue check mark. This step is really important!
Is it safe to buy on a verified account?
A verified account is when the social network verifies its authenticity
Purchases take you to a secure website
You can send us a message for more security tips, and we will help you solve your doubts